100.000+ Customers Love Our Craftmanship!
See what our happy customers have said over the years
Every Laura & Ethan bag is crafted with care, intention, and attention to detail, and comes backed by our lifetime craftsmanship guarantee.
If your bag isn’t perfect for you, returns are simple and stress-free — you’ll receive a full refund, no questions asked.
Your satisfaction is at the heart of everything we do, and we’re committed to delivering quality you can feel confident carrying every day.
FAQs
We’re always here to help you personally. Whether you have questions or need guidance, we respond within 24 hours — often much faster.
Customer Support Hours
Mon – Fri: 9:00 AM – 5:00 PM (EST)
Sat – Sun: 10:00 AM – 4:00 PM (EST)
📧 Email us anytime at: info@lauraethan.com
If your bag isn’t perfect, you have 60 days to return it — completely hassle-free.
Simply email us and we’ll take care of everything.
Yes — at checkout, choose Express Checkout (PayPal) or any of our other secure payment options.
Our bags are designed for everyday use, made with durable materials and quality craftsmanship. With proper care, your Laura & Ethan bag will age beautifully and remain a staple in your wardrobe for years.
We need 1–2 business days to carefully prepare and pack your order before shipping.
Laura & Ethan is proudly based in Chicago.
To keep your bag looking its best, avoid prolonged exposure to moisture and direct sunlight. When not in use, store it in its dust bag and gently clean with a soft cloth.
If you ever need care advice, feel free to reach out — we’re always happy to help.
Every Laura & Ethan bag is thoughtfully crafted with care and precision. We use high-quality materials and pay close attention to every detail, from stitching to structure, to create timeless designs made to last.
Each bag is carefully inspected before shipping to ensure it meets our quality standards.
Yes — we offer free shipping across the United States on all orders.
Once your order ships, you’ll receive tracking details so you can follow its journey to your door.
Ready to Experience True Craftsmanship?
Your perfect bag is just a step away. Each Laura & Ethan piece is thoughtfully crafted with care, backed by our lifetime craftsmanship guarantee, and designed to stand the test of time.
Have questions or need assistance? We’re here for you.
📧 Contact us anytime at: info@lauraethan.com
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Handcrafted Bags
Carefully made by hand
Premium Materials
High-quality & durable
Secure Checkout
Safe & encrypted payments
Easy Returns
Hassle-free process